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GDPR Compliance

Last Updated: May 10, 2026

Our Commitment to GDPR

energo-mist is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Union and United Kingdom. This page outlines how we comply with GDPR requirements.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you explicitly agree to our processing activities
  • Contract: When processing is necessary to perform our services
  • Legitimate Interests: When we have a legitimate business reason that doesn't override your rights
  • Legal Obligation: When required by law

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data that we hold. We may charge a reasonable fee for multiple requests.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purposes it was collected.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: 47 Whitfield Street, London, W1T 4HB, United Kingdom

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our Data Protection Officer at [email protected].

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data
  • Regular security assessments and testing
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions
  • Binding corporate rules

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purpose of processing.

Third-Party Processing

When we engage third-party processors, we ensure they:

  • Provide sufficient guarantees of GDPR compliance
  • Process data only on our documented instructions
  • Maintain appropriate security measures
  • Assist us in responding to data subject requests

Cookies and Tracking

We use cookies and similar technologies in accordance with GDPR requirements. You can manage your cookie preferences through our cookie banner or browser settings. For more details, see our Cookies Policy.

Children's Data

We do not knowingly collect or process personal data from children under 16 without parental consent. If we become aware of such collection, we will delete the data promptly.

Right to Lodge a Complaint

If you believe we have not complied with GDPR, you have the right to lodge a complaint with the relevant supervisory authority:

UK Information Commissioner's Office (ICO)
Website: energo-mist.com
Phone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement from time to time. Changes will be posted on this page with an updated revision date.

Contact Information

For any questions about our GDPR compliance or to exercise your rights:

Email: [email protected]
Address: 47 Whitfield Street, London, W1T 4HB, United Kingdom

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